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Life-Changing Adaptive Equipment Experiences - Customer Testimonials
Yanne, Canada
"I highly recommend rolling in paradise to anyone who is looking for high quality service and products. I have ordered 2 Strickers from John upon his advices…. I was able to get out of my house and ride my bike, alone , for the first time in 2 1/2 years. As a quad, this was unexpected, I regained some freedom of movement. Thank you so much to John and Annalisa.”
Dennis, Florida
PAWS City 14 Tetra
"I recommend Rolling in Paradise 100%. I have been disabled for 37 years and I know all the companies out there and this company. Hands-down is one of the best and easiest to deal with."
Leslie Turner
Florida
Stricker Tetra Smart
"John and Analisa have truly built a disability product business totally committed to customer satisfaction. He and Annalisa both are so quick to respond and thorough in their answers. I recently transitioned from a manual upright hand cycle to a new Stricker Lipo Smart Tetra. After placing the order, John regularly gave me bi-weekly updates and when it was ready to deliver to me, he and Annalisa met me halfway between the east and west coasts of Florida. They adjusted it exactly to my wheelchair and then John rode his cycle in parallel with me for my first two or three rides to get accustomed to the electric assist and the chin shifting. That delivery was last week and he continues answering questions that I come up with and also offering advice on different wheelchair backs for better seating. Anytime I text a question, he answers usually either immediately or within the same day. I cannot think of a company that has given me so much top quality customer support. It is the only place to go for disability related equipment in my opinion."
Jeff
Maryland
Stricker Tetra Wild
"Today I rode my Stricker tetra, wild, smart in the battlefield and national Park in Gettysburg Pennsylvania. What a wonderful, beautiful, 76° weather day, overcast, and beautifully paved roads, with many many statues and monuments to the fallen soldiers.
I may have gotten shot in 1983, but I am not a fallen soldier not in the least. If you could’ve seen how many people said “that is so cool“, “I love that bike”, the smiles, the looks of joy, and I was so grateful. Thanks to the ER nurse that help spot me in my transfer from my power to my manual chair. We did about 4 1/2 miles today.
thanks Michael Henley for consulting with me when I wanted to purchase something and thank you John Squires for bringing Michael into the fold, showing him to do what he needs to do to make people like me. Very happy! Mike knows what he’s doing already because of his awesome career but this just pushes a step further. If anybody wants to understand what is it Stricker tetra wild smart, is or wants to try it if they’re in Maryland, give me a ring a holler and email iMessage, etc.
hugs.”
I may have gotten shot in 1983, but I am not a fallen soldier not in the least. If you could’ve seen how many people said “that is so cool“, “I love that bike”, the smiles, the looks of joy, and I was so grateful. Thanks to the ER nurse that help spot me in my transfer from my power to my manual chair. We did about 4 1/2 miles today.
thanks Michael Henley for consulting with me when I wanted to purchase something and thank you John Squires for bringing Michael into the fold, showing him to do what he needs to do to make people like me. Very happy! Mike knows what he’s doing already because of his awesome career but this just pushes a step further. If anybody wants to understand what is it Stricker tetra wild smart, is or wants to try it if they’re in Maryland, give me a ring a holler and email iMessage, etc.
hugs.”
Parker
Florida
"HIGHLY recommend Rolling in Paradise!! Outstanding assistance with my new Bowhead Rogue cycle. John and his wife’s thorough walkthrough and detailed explanations were incredibly helpful. A++++++"
Leslie
West Virginia
"I’m a wheelchair user for 43 years now. John and Annalisa are so informative and easy to work with. I’ll definitely give them my business!"
Margot
Virginia
Alber M25 Wheels
"I received my wheels and they are currently programmed and working perfectly. I cannot thank you enough for your help, attentiveness, and speed. I was very concerned that this would be a multi-week saga, and in mere days, you remedied the situation, and I am back in action. I am sure you can appreciate how much of a relief it is to regain the freedom of movement."
David B, South Carolina
“This company has been outstanding from day 1…John provides some of the best customer service I have ever experienced. The Striker Handcycle is wonderful for those wanting/needing an exercise program.“
Earl,
Florida
“Rolling in Paradise is an amazing company!! They made the process of ordering my freedomtrax very easy. Making sure it was a perfect fit!! I’ll definitely be contacting them for all my accessible needs!!“
Rafal, Missouri
"Warning…. You will start at a business deal and end up with genuine friends…. John and Annalisa are wonderful, good people! I could not ask for a better experience in ordering my Bowhead RX bike! John gave regular updates every two weeks like clockwork, more accurate than a Swiss watch! I looked forward to reading them first thing in the morning; is always beyond helpful, no matter what, very responsive within an hour at most and always willing to take the time! You have a customer for life!"
Seth, MA
Stricker Lomo 360
"We love ordering from John at Rolling in Paradise. We’ve ordered multiple Stricker products from him over the years, and each one has been an amazing tool for exercise and outdoor adventures. He’s a pleasure to deal with, very responsive to emails, and has been a huge help in figuring out which products to get. Thanks again John!"
Shane, PA
Bowhead Rogue Tetra.
"John and Annalisa are the best! I ordered a Bowhead rogue hand cycle through them, and John kept me updated through the ordering and build process every two weeks until the bike was in my driveway. After that he was available and responsive within an hour, usually less, to help me with any questions I had regarding set up. You guys have a customer for life!"
Derek, Florida
Rehasense PAWS City 14 Tetra
Stricker 48v Tetra Smart
"I’ve ordered a Stricker handcycle and more recently a Rehasense PAWS tetra through John & Annalisa. In my experience, buying adaptive equipment or anything medical feels impersonal and expensive. With Rolling In Paradise being disabled owned and operated by a couple that really cares about their customers and community - my business is going nowhere else. They have helped me from start to finish with these orders whether it was deciding which device would fit me best, adjusting the device to my chair, and even demonstrating how it’s used in the community."
Mike, MA
Tilite ZR
"I just received my new Ti Lite ZR from Rolling in Paradise.Mike Henley and John Squires did a great job of recommending options and fitting me into my custom Wheelchair.Their years of experience being disabled themselves really makes the difference because they know what we all go through everyday.They made the process smooth and easy and I got exactly what I wanted.I highly recommend Rolling in Paradise for all your equipment needs.Thank you so much."
Jarred, Nevada
PAWS 16 Cruiser
"I purchased a Paws front power wheel attachment for my chair and spoke with John. The product is amazing and John walked me through the pros and cons of each product, John let me know each step of the shipping process in real time and provided video to streamline setup. I HIGHLY recommend Rolling In Paradise to anyone, the best customer service I’ve ever experienced from any company. A+++"
Jarred, Nevada
Jarred, Nevada
Jessica Arizona
Stricker 48v Para Smart
"I’m so glad I finally bit the bullet and bought the Stricker electric assist hand cycle. I’ve really been enjoying it and it’s changed my outdoor exercise routine for the better! It’s so great to be able to bike someplace with my family too and be able to just disconnect and join them at the destination instead of being “trapped” on my long time hand bike.
Thanks so much for answering all of my questions and being so helpful throughout the process and set up. And most of all, making us comfortable enough to make the purchase in the first place. So worth it!"
Thanks so much for answering all of my questions and being so helpful throughout the process and set up. And most of all, making us comfortable enough to make the purchase in the first place. So worth it!"
Diane
Michigan
Tilite TRA
"I would like to give a huge shoutout to Rolling in Paradise and John Squires for making the purchase of my son's new wheelchair a pain free, easy experience. Right from the start, John was always available to answer any questions and make suggestions on what would be best for my son. He helped us with the measurements, having me send pictures of my son in his current power chair and in the new chair to be sure it was a perfect fit. He emails regularly to check on our progress with the chair. I would recommend John and Rolling in Paradise for anyone looking for a great buying experience."
Geoff
Florida
Rehasense PAWS 14 City
"John and Annalisa are absolutely amazing. From start to finish and even further they provided the best customer service a company could provide. Superior customer service. From a lot of questions in the beginning before the purchase they were there to answer all questions and then during the purchasing answering more questions and then updating me every 3 days on the status of the product. Then once the product arrived they were going to come all the way to me but I made it easier and went to them. They were very welcoming and told me everything and more about the product. Once home I got a fantastic thank you card in the mail from them and then many emails over the next weeks asking how things were working out. They probably won’t stop asking 😂 which is fine for me. Sincerely, amazing customer service. Very friendly and very quick to reply all hours of the day. THANK YOU John and Annalisa. I look forward to the next purchase."
Scott P.
"I've known John for a couple of decades. We've both been quads forever (well, it feels that way), and he knows his stuff... from experience. 👍
I recently ordered a couple of replacement parts for a chair. It was a painless process. John communicated every step of the way and ensured the order was correct.
Highly recommended"
I recently ordered a couple of replacement parts for a chair. It was a painless process. John communicated every step of the way and ensured the order was correct.
Highly recommended"
Ian, Ohio
"John was fantastic to work with helping me get the right parts and it arrived in just a few days!"
Chris, CA
"Rolling in Paradise has been wonderful. There were a few things I needed to get in quickly because of a trip and I tell you what they did everything they can to get me what I needed. They were very helpful and recommended the right product for me even though I was thinking something different, I’m very happy with my purchases and will be continuing to purchase through rolling in Paradise for most of my recreational equipment needs"
Robert, Florida
Alber M25 Wheels
"Great company to work with they’re very responsive. Great range of products."
Andre B, Florida
Sport-on XCR
"It took me 3 years to get back on a bicycle, but thanks to Rolling in Paradise I can now enjoy the weather and feel the wind back on my face! not on two wheels but on three! the company you can trust, with good taste and great insight into disabled life and amazing recommendations to fit all your needs!"
Bobby
"I'm so glad I was able to get connected with John Squires at Rolling In Paradise for the purchase of my Stryker Tetra handcycle. When I received my Stryker John was available at any time to help with set up questions, and through YouTube, showed me their video of how to set up. From time to time I have other questions and he has always been available to answer within a couple hours if not right then. Thanks, John, and hopefully will be able to connect on a ride one day! Just have to figure out that 3000-mile gap between us."
-Bobby Rohan
-Bobby Rohan
Garrett
"I have been working with John for about 10 years now. And he has never steered me wrong. He recommended loopwheels for riding the attackable stricker handcycle And he wasn't wrong. The loopwheels make a huge diffriends. Now when I ride my stricker handcycle, I can ride faster And more comfortable. Pot holes and cracks in the street no longer feel like getting punched in the back, kind of just float over them now. And they're significantly lighter than everyday Wheels that standard chairs come with from insurance. Which means pushing actually got easier. Being a quad John has real life experience and applies that to connecting with his customers. To get them equipment that they can actually use."
- Garrett
- Garrett
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